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Can I change the type of metal or color of metal or type of gemstones than the ones pictured?
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Yes here at bc custom jewelry we specialize in handmade custom jewelry so we can customize any piece of jewelry using any metal type, metal color, gemstone colors, type of finish on the metal etc.
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Do you offer engraving?
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Yes we do all engraving onsite for a very minimal fee.
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Does all white gold have rhodium on it?
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Yes remember white gold is really yellow gold mixed with white alloy to give it a white appearance. Rhodium is a metal that is plated electrically over the white gold to give it that tin foil like appearance. When yellow color appears its time to re polish and rhodium plate.
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How can I tell if I am receiving the correct gold or diamond that I ordered?
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All products are stamped at whatever its metal content is. all diamonds that are larger than a half carat are gia certified so that you are certain you are getting exactly what you ordered.
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How do I find out my finger size?
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The best way is to visit a jewelry store and have them measure your finger.
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How do I know the quality of the gemstones that is in the products?
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Here at bc custom jewelry we only use very high quality in all of our jewelry and only purchase our stone from very reputable companies.
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How long will it take to receive my order?
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Any in stock items will ship within 24 hours. custom made or out of stock items can take up to two weeks to ship depending on the amount of time it takes to finish the product. We will contact you to give you approximate ship date.
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If I have a picture can you duplicate it?
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Absolutely, contact us with your ideas and we will bring it to life for a fraction of the price.
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What if I have arthritis or oversized knuckles can i still wear my rings?
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Yes we have many different systems that we can use to make your rings fit perfectly.
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What is the difference between white gold and platinum?
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White gold is pure gold mixed with alloy to give it its white color. Platinum is its own pure metal usually mixed with an alloy for strength. Platinum is much softer and more dense than white gold.